Trade Services Manager 1 - Bengaluru/Bangalore @ Wells Fargo

About The Role

Manage a team of people and is accountable for the overall operational performance. Manage and lead a team of Trade finance professional who have expertise in handling Letter of Credit functions.

Responsibilities

• Ability to perform Trade Finance functions specific to Letter of credits Issuance, advising, confirmation, transfers and document examination of import and export transactions
• Responsible for servicing Trade Services clients with the ability to work independently and as part of a team
• Contribute as a team player and ensure smooth running of daily operations and processing all import/export bills documents in compliance with the commercial law/government regulations, e.g. OFAC, UCP600 and ISBP (CDCS Certification Mandatory)
• Keep abreast of the latest changes on the commercial law/government regulations and provide updates on ICC opinions & changes in the trade industry to the staff
• Ensure SLA (Service Level Agreement) is met and individual & team productivity is as per/above expectation/requirement
• Participate in coaching and developmental requirements identified that is specific to Letter of Credit and document checking function
• Identify Issue/problems related to process, assess, identify and fix performance related issues
• Perform root cause analysis and propose ideas/process improvement fixes
• Be up to date with latest developments and procedural changes governing trade/UCP/ISBP/URR and Inco terms
• Lead and guide the team on day to day activities and manage people issues
• Ensure NIL miss outs on compliance and timely escalation of any misses
• May have direct/indirect responsibility for supporting, advising, and resolving disputes for customers, clients /vendors
• Update the applicable/relevant systems of record with appropriate data
• Excellent time Management Skills

• 10 years of trade services experience
• Advanced Microsoft Office (Word, Excel, and Outlook) skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong attention to detail and accuracy skills
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work in a fast-paced deadline driven environment
• University Degree in Commerce, Business or related discipline
• 10 Years of Trade experience
• Candidates with people manager experience would have added advantage
• CDCS Certified
• Other Trade related certifications would be added advantage
• Flexible to work in night shifts
• Strong analytical skills