Associate - Transaction Processing
- Orange
- Not Specified
- Cochin / Kochi / Ernakulam
- 3 years ago
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Job Description
Sutherland is seeking an analytical and attentive person to join us as a Transaction Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Associates in this role get to:
Enable sound decision-making: Collect data and ensure accuracy; provide analysis and insight.
Keep management updated: Relay important information in the form of timely and accurate reports; educate end-users on reports and findings.
Keep Sutherland aligned: Maintain process documents.
Keep things running: Schedule meetings with the reporting team to stay current with real-time activities and issues.
Strengthen relationships: Establish and maintain communication with clients and/or team members; be the point-of-contact for matters related to reporting. There is no direct interaction with customers, basically the role will be supporting insurance/ mortgage underwriters.
Qualifications:
Our most successful candidates will have:
- A graduation from accredited university (Preferably non-technical graduates)
- Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
- Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
- Ability to be customer-oriented in managing communications and issues
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
- Ability to be creative and resourceful in finding effective solutions to problems and situations
- Persistence in working through challenges and doing whatever it takes to get the job done
- Ability to work proficiently in MS Excel and use of several applications; experience working with CRM applications preferred
Employement Category:
Employement Type: Full timeIndustry: Consumer Electronics
Functional Area: IT
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Associate - Transaction Processing
Contact Details:
Company: OrangeLocation(s): Cochin / Kochi / Ernakulam , India
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Orange
Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.
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