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Service Desk, Web Chat Process @ 2coms

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 Service Desk, Web Chat Process

Job Description


Job Title: Webchat/ Customer Support/ Technical Support
For One of the Leading MNC, PAN India Hiring
Requirements
Candidate should have,
1.Good Communication skills
2.Take calls Over Phone which involves working in different time zones
3.Take calls from Global clients and initiate the right response to them, positively and professionally.
4.Flexible to work in shifts.
5.Excellent English - both verbal and written communication skills
6.Knowledge of customer service principles and practices
7.Good technical knowledge
Qualification: Undergraduate/ Graduate/ PG
Benefits
Cab Facility+ Incentive
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: Advertising, DM, PR, MR & Event Management
Role Category: Tech
Role/Responsibilies: Service Desk, Web Chat Process

Contact Details:

Company: 2COMS Consulting
Location(s): Kolkata

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₹ 90000 - 300000

2coms

2Coms Consulting Pvt Ltd. Client is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), They combines a passion for client satisfaction,...