Assistant Manager - EUC Tools
- Genpact India
- 3 to 5 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Assistant Manager, EUC Tools
In this role you will serve as Airwatch workspace one MDM platform SME for Endpoint Management, responsible for supporting all facets of Patching planning, setup, deployment, engineering and maintenance.
You shall be expected to lead weekly reviews with other SME domains for complex IT implementations across multiple towers including applications, products etc.
Are you the one we are looking for Apply now
Responsibilities- Design and validation of new and current Platform
- Drive Problem Management with focus on RCA and RCCA in collaboration with larger SME group and domains
- Needs to lead OEMs relationship and resolve dispute if any between internal and partner partners
- Bring Industry standard methodologies to ensure operational stability
- Drive Service improvement projects across in partnership with business partners and teams
- Explore opportunities to optimize and ensure we are inline with customer requirements
Minimum Qualifications
- Bachelors degree in Computer Science or equivalent subject
- Extensive experience in the implementation, administration and configuration of Workspace one(MDM) Enterprise environment
- Candidate with rich years of experience in Design, architect, Installation, configuration and troubleshooting knowledge on Airwatch workspace one for Business scale of 20K+ Endpoints
- Experience with desktop deployment automation architecture, design/migration and troubleshooting
- Experience handling an OS image for large corporate environments
- Deployment, installation and administration of products
- Evaluate emerging technologies to ensure technical solutions are compatible with the companys business needs and strategic objectives
- Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences
- Experience in building MSIs/package using automated tools
- Windows Automated Installation Kit (WAIK) tools
- Linux CLI and Script expertise
- Good interpersonal skills
- Certification in Airwatch workspace one MDM platform
- Deep understanding on Tanium platform
- Fair understanding on Absolute, Smart deploy and Win10 endpoints
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: IT Operations / EDP / MISFunctional Area: Not ApplicableRole/Responsibilies: Assistant Manager - EUC ToolsContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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