Manager - Network & Firewall Ops
- Genpact India
- 3 to 5 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
Manager, Network & Firewall Operations
In this role, you will be responsible for supporting the network operations 24X7 for internal IT in TOC (Technical Operation Center). You will be working actively on the operational issues along with internal/external stakeholders to recover the failure of the system (proactive/reactive).
You will work in Incident Management, Problem Management for each incident/ticket and need to ensure high uptime to the business.
Your role will network L2 and need to work on various current/upcoming technologies (explained below) to support business needs.
Responsibilities- Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call
- Participate in Bridge calls with clients for joint troubleshooting of network issues
- Work with different Vendors and service Provider for faster and accurate resolution
- Playing a key role for network-related incidents and providing key inputs for Problem Management
- Identifying open risk in the production network and provide input for mitigation
- Documenting all Changes done in the production environment through the Change Management process
- lead function and drive the project/operations end to end
- Bachelors degree in Computer Science or equivalent subject
- Proven network Ops experience
- working experience either in Palo Alto or on the Cisco ASA firewall platform
- Proven working experience on large scale infra
- Global customer interaction is one of the key expectations from the candidate
- Rich experience in corporate LAN, Security & WAN infra
- Working knowledge on the latest technologies (Cloud, ACI, SDN, and SDWAN)
- The candidate should be very strong in written & oral communication
- Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (6500/4500/3850 Model) & Firewall (Cisco & ASA)
- Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP, and Policy-Based routing) and Switching issues (VTP/STP)
- CCNA Security
- CCNP, PCNSE
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Manager - Network & Firewall OpsContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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