Associate / Customer Care / BPO / Freshers
- Black white Business
- 0 - 3 years
- Bengaluru
- 5 years ago
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Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
WE'RE Hiring for Customer Support / Technical Support ( Voice) International and Domestic Process with TOP BPO MNC's in Various Domain
Contact HR Anusha @ 9686667***
Email ID : hr***0@bl*******e.in
HUGE HIRING ! Immediate Joining
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience: Freshers / Experience
Sal: Fresher 15k to 20k
Experience : upto - 32k
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Customer :
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing
JOB Role :
- Engaged in handling calls of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Venue:
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark : Opp to M.K Retail
next to Andhra Bank
Contact HR Anusha @ 9686667***
Email ID : hr***0@bl*******e.in
Required Candidate profile
One day interview process - Freshers can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3 Pass out
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: VoiceRole: VoiceEmployement Type: FreshersEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any SpecializationDoctorate: Any Doctorate in Any SpecializationContact Details:
Company: Black and White Business Solutions Pvt LtdAddress: Black and white business solutions Pvt Ltd.. Starbucks building #721, 2nd floor , CMH road, Indiranagar Bangalore - 560032 Land mark - Opp to MK retail, Next to Andhra bank Contact HR Anusha @ 9686667*** Email ID : hr***0@bl*******e.inLocation(s): BengaluruWebsite: http://.blackwhite.in
Keyskills: International Call Center Customer Care Associate BPO BPO Officer Email Chat CSR Non Voice Process Chat Support Non Voice Customer Service Associate Process Associate CSE Technical Support Domestic BPO senior process associate CSO International BPO
Black white Business
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...
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