Customer Service Associate - Chennai @ Sutherland Global

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Customer Service Associate - Chennai

Sutherland Global
0 - 4 years
Chennai
3 years ago
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Job Description

Job Description

Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat) . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Consultants in this role get to:

Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Qualifications

Our most successful candidates will have:

A High School diploma or GED

Excellent verbal and written communication skills; proficient reading skills

Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)

Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience

Proven customer service skills

Job Classification

Industry: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Diploma in Mechanical
Post Graduation: Post Graduation Not Required

Contact Details:

Company: Sutherland Global
Location(s): Chennai

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Keyskills: Talent acquisition Recruitment Associate Customer service MS Office Customer Service Associate Troubleshooting Recruitment CRM

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Sutherland Global

Sutherland Global Services Private Limited Confidential

Customer Service Associate - Chennai @ Sutherland Global

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