Manager - Office 365 & collaboration SME
- Genpact India
- 2 to 4 Yrs
- Hyderabad
- 5 years ago
- Email to a friend
- Report this job
Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Office 365 & collaboration SME
Band 4C
Location: Hafeezpet, Hyderabad
Responsibilities:
Managing Office 365 & collaboration Infrastructure (Skype/Team, OneDrive, SharePoint) end to end.
Implementing security features and working with engineering teams for designing, testing, and implementing enhancements.
Support integration with security & compliance solutions.
Managing O365 licenses, costs with regular reporting.
Ensuring safety & security of the data & O365 infrastructure.
Supporting the escalated requests, major incident management, RCA & RCCA.
Identifying & implementing continuous improvement & automation opportunities.
Mentor other resources & analyzing the incident trends and coming up with solutions.
Maintaining design & configuration documentation up to date.
Maintain high end user experience.
Qualifications, Experience and Certifications we seek in you
Bachelor s or Master s degree, O365 & ITIL certifications.
Experience in setting up and managing Exchange and Office 365 tenants.
Strong working experience on migrations and hybrid Exchange infrastructure.
Strong troubleshooting skills
Experience designing and implementing Microsoft Office 365, Exchange Server, and Active Directory
Practical knowledge of Active Directory Federation Services (ADFS), Windows Server, Azure and Office 365 solutions.
Direct experience migrating from on-premise to cloud storage (SharePoint online, Teams etc.)
Direct experience with on-premise Active Directory, Azure Active Directory and Hybrid deployments
Direct experience in managing and configuring Skype/Teams infrastructure & understanding/experience in configuring and supporting conference room devices would be a plus.
Experience with PowerShell, PowerShell Workflow and troubleshooting PowerShell ISE
Direct Experience migrating email from Exchange on-premise/hosted to Exchange online through various migration methods (Cutover, Staged, Hybrid)
Implementation of advanced functions of Office 365 Security and Compliance center AIP, ATP, Mail flow rules management, Managing DNS records, Exchange online protection, SPAM & security controls.
Excellent people skills with ability to handle difficult personnel situations
Strong written and verbal communication skills.
Understanding/experience in managing Intune tenants and MDM would be an advantage.
Open to cross-skill to other technologies per the business requirement.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Manager - Office 365 & collaboration SMEContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
Similar positions
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in