Shift Manager
- Anurag Placement
- 8 to 13 Yrs
- Multi-City, India
- 3 years ago
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Job Description
A Shift Manager is generally found in a restaurant or food service industry. A Shift Manager works to ensure a positive experience for guests by overseeing all aspects of the dining experience. They assist with the execution of daily restaurant operations through training, supervision and team building. A Shift Manager is well educated in the policies and expectations of the company and is usually promoted from within or have prior relevant experience.
Responsibilities for Shift Manager
Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed
Address customer concerns in reference to products, services rendered or employee interactions
Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers
Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work
Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals
Employement Category:
Employement Type: Full timeIndustry: Hotel / Restaurant
Role Category: F&B Service
Functional Area: Not Applicable
Role/Responsibilies: Shift Manager
Contact Details:
Company: Anurag PlacementLocation(s): Multi-City, India
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