Service Engineer - Udaipur @ Control Print

Job Description

• Provide prompt & efficient service to customers for the printers supplied by the company and are under warranty / AMC.
• Ensure immediate response & low resolution time for all such printers.
• Take technical guidance/ help timely, in resolving customer issues, if any.
• Efficiently demonstrate the printers to Customer and its operators.
• Installation of printers to be effectively done, to avoid break downs due to improper installations.
• Raise requisition for correct spare after proper diagnosis and to obtain such spare from reporting office without losing much time for warranty/ CAMP printers.
• To promptly return the defective spare part used for warranty/ CAMP printers.
• Safely stock & maintain spares inventory issued by the Company & ensure all such spares are in working condition always.
• Ensure AMC/ spare quotes are sent to customers for the respective territory through office promptly & escalate in case of abnormal pendency.
• Regularly update on technical briefings and bulletins and periodically upgrade the technical and commercial skills.
• Ensure diligent follow ups for business in terms of AMC/CAMP & Filtersales etc.
• Guide customers regarding stocking of consumables.
• 100% adherence on installation standards and ensure the same is maintained as long as it is under CPL obligation.
• Follow customer given safety norms whilst in their premises & maintain discipline.
• 100% compliance to guidelines given by the superiors from time to time.
• Develop good rapport / relations with customers.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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