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Service Engineer - Udaipur

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 Service Engineer - Udaipur

Job Description

  • Provide prompt & efficient service to customers for the printers supplied by the company and are under warranty / AMC.
  • Ensure immediate response & low resolution time for all such printers.
  • Take technical guidance/ help timely, in resolving customer issues, if any.
  • Efficiently demonstrate the printers to Customer and its operators.
  • Installation of printers to be effectively done, to avoid break downs due to improper installations.
  • Raise requisition for correct spare after proper diagnosis and to obtain such spare from reporting office without losing much time for warranty/ CAMP printers.
  • To promptly return the defective spare part used for warranty/ CAMP printers.
  • Safely stock & maintain spares inventory issued by the Company & ensure all such spares are in working condition always.
  • Ensure AMC/ spare quotes are sent to customers for the respective territory through office promptly & escalate in case of abnormal pendency.
  • Regularly update on technical briefings and bulletins and periodically upgrade the technical and commercial skills.
  • Ensure diligent follow ups for business in terms of AMC/CAMP & Filtersales etc.
  • Guide customers regarding stocking of consumables.
  • 100% adherence on installation standards and ensure the same is maintained as long as it is under CPL obligation.
  • Follow customer given safety norms whilst in their premises & maintain discipline.
  • 100% compliance to guidelines given by the superiors from time to time.
  • Develop good rapport / relations with customers.

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: Service / Installation / Repair
Functional Area: Not Applicable
Role/Responsibilies: Service Engineer - Udaipur

Contact Details:

Company: Control Print
Location(s): Udaipur

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₹ 1.5 - 3.0 Lakh/Yr

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Control Print

Control Print Limited is Bombay Stock Exchange listed company having all India network in the field of product identification (Coding & Marking) having wide product that includes industrial Ink Jet Printers (SCP, LCP, HR etc.) Thermal Ink coders Thermal Transfer Over Printers, Digital Printers...