Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Technical support Engineer - Project 45 Days @ Unisys

Home > Voice

 Technical support Engineer - Project 45 Days

Job Description

Roles and Responsibilities


Job description


Greetings from eTeam Info services Pvt. Ltd


We Have Opportunity With Our MNC Client For Technical Support Engineer (International Voice Process)


Job Description:


Technical Support Engineer (International Voice Process)


Shift Timings: Global Shift


Experience -Minimum 6 month


Languages Required: Excellent English


Qualification: Graduation/ Undergraduates


Project Duration- 45 Days only


Salary: Up to 5 LPA


Notice Period: Immediate Joiner


Must have laptop & Broad band connection


Work Location: Bangalore


WFH Currently




Key Responsibilities:


Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.

Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.

Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers.

Escalates complex problems to higher level of expertise within organization.

Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.

Key Qualifications:


Excellent verbal and written communication.

Good Knowledge On Operating Systems, Hardware, Networking and MS Applications.

Multitasking and coordination skills.

Team Player Well versed with technology (understanding of networks, monitoring, DBMS, Windows).

Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.).

Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions

Role Business Development Manager



Contact:

Subhashree

Email id:su****k@et*****c.com

7750974***

(900 am- 1:00pm)



Job Classification

Industry: IT-Hardware & Networking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: MCA in Computers, MS/M.Sc(Science) in Computers, M.Tech in Computers
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Unisys
Address: Payroll Company- Eteam info services
Location(s): Bengaluru

+ View Contactajax loader


Keyskills:   Hardware Networking International Call Center US Shift Technical Support Night Shift MS Office Troubleshooting UK Shift International Voice Process Operating Systems International BPO

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 1,25,000 - 5,00,000 P.A

Unisys

.