Required Customer Care Executive @ Heritage @ Heritage Foods

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Required Customer Care Executive @ Heritage

Heritage Foods
2 - 3 years
Hyderabad
5 years ago
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Job Description

Dear Aspirant,

Greetings From Heritage Foods Ltd:

We have openings for the position of Customer Care Executive (TUCH) @ Heritage Foods Limited. Interested candidates can share their resumes to ra*********v@he**********s.in

Job Summary:-

Communicating with customers, making outbound calls to potential customers, and following up on leads.
Understanding customers' needs and identifying sales opportunities.
Answering potential customers' questions and sending additional information per email.
Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Staying informed about competing products and services.
Upselling products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.

Job Requirement:-

Previous experience in an outbound call center or a related sales position preferred.
Proficiency in Microsoft Office and CRM software such as Salesforce.com.
Excellent communication skills, both verbal and written.
Good organizational skills and the ability to multitask.
Excellent phone and cold calling skills.
Exceptional customer service skills.
Strong listening and sales skills.
Ability to achieve targets.

Education/Certifications and Experience:

B.Sc /BA /B.Com. (any Degree)
2-3 years experience in customer care executive role .
Multi linguistic knowledge shall be preferable. (English / Hindi / Telugu mandatory)
Working experience in any FMCG/ Tele-com/ BPO industries are preferred.
Age group: 20-28 years

Perks and Benefits Perks and Benefits: Best Salary in the Industry

Job Classification

Industry: Agriculture, Dairy
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: HERITAGE FOODS LIMITED
Address: 6-3-541/C,,,PANJAGUTTA,HYDERABAD, , , Hyderabad, Telangana, India
Location(s): Hyderabad

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Keyskills: Sales Achievement Customer Care LI Product Service Outbound Calling

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Heritage Foods

HERITAGE FOODS LIMITED The Heritage Group, founded in the year 1992 by Mr. Nara Chandrababu Naidu, is one of the fastest growing Public Listed Companies in India, with six-business divisions-Dairy, Retail, Agri, Bakery, Renewable Energy and VetCa under its flagship Company Heritage Foods Limited...

Required Customer Care Executive @ Heritage @ Heritage Foods

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