Hiring For Team Lead-Territory Relationship
- Walmart
- 3 - 5 years
- Rajahmundry
- 5 years ago
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Job Description
Job Description:
Role: Team Lead Territory Relationship Executive(TRE)
Job Purpose:
Team Leader role is to drive TREs for:
1. Onboarding New Members
2. Onboarding current members / customers on FKW & BP app.
3. Acquisition, First order & Repeat
4. Credit management through the TREs (Credit onboarding & collections)
5. Achievement of GMV / Sales target
6. Hiring of TREs
7. Disciplined working of TREs (Attendance, Working as per the plan and daily reporting)
Accountabilities:
- Manage a large field force team to drive key business metric including onboarding, transactions frequency, Topline, Return, Collection metrics
- Deliver targeted buying member conversion and repeat buying member targets (MoM)
- Target & Metric Oriented-Target driven role with daily reporting
- Influence repeat buying behavior and control churn on the platform by relationship management.
- Team management through coordinating with vendors i.e. Recruitment, Attrition control etc.
- TRE training and content management to ensure adequate information flow to operate in required markets
- Gather market feedback for member expectations and highlight variance with current product capabilities.
- Analyze key areas for improvement in both product and service-related parameters.
Share continuous feedback on product and challenges faced by customer
- Execute expansion plan across towns and cities in both primary and secondary markets.
- Increase penetration in existing markets through market storming activities.
Regular travel to primary and secondary towns to ensure team working and management
- Manage all customer issues to be tracked and resolved through coordinating with relevant teams
- Active end to end tracking of all customer orders and key focus on issues like delayed delivery, Fill rate, cancellations
- Deliver credit onboarding targets amongst the customers base
- Execution of complete onboarding process through required documentation
Active tracking of credit collection cycle and ensuring the customer pays within the due date.
Manage a team of 12-15 TREs across geographical locations
RELEVANT EXPERIENCE:
- 3-5 Years experience preferably in FMCG / Fashion / Electronics
- Previous experience in expansion of FMCG / Fashion / Electronics categories
- Team handling experience of atleast 2 years with avg. team size of 10
- Strong analytical skills, proficient in problem solving.
- Knowledge of MS Office, Proficiency in Excel is a must
- Minimum graduation is must
Interested candidate can email or apply @ ma********h@wa****t.com
Job Classification
Industry: Retail, WholesaleFunctional Area: Sales, Retail, Business Development, Role Category: Sales SupportRole: Sales SupportEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: M.Com in Any Specialization, M.Tech in Any SpecializationDoctorate: Any Doctorate in Any SpecializationContact Details:
Company: Bharti WalmartAddress: Orchid Centre,4th floor,Opposite suncity,Golf cour, se road,Sector 53, , GURGAON, Haryana, IndiaLocation(s): Rajahmundry
Keyskills: Territory Sales Sales Area Sales Team Leading Channel Sales Business Development Regional Sales Collections
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