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Systems Integration Senior Analyst

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 Systems Integration Senior Analyst in Bengaluru

Job Description

- Requires 4-6 years relevant experience.
- Undergraduate degree or equivalent combination of education and work experience.
- Good verbal and written communication skills.
- Eager to learn and apply acquired knowledge.
- Investigates basic storage area network or network attached storage issues and provides resolution on simple standard systems and applications following standard incident, change request and problem management processes.
- Documents storage infrastructure inventory.
- Understands storage area network/network attached storage topology.
- Basic project management skills.
- ITIL foundation certification.
- Technical writing skills.
- EMC Storage Administration-VMAX / VNX / VNXe / XIO - EMC Storage Administration
-XIO/Compellent - Various Storage management tools
- Experience on industry leading IT Asset Management tools such as Service Now/Flexera/Remedy.
- Advanced knowledge on Excel, Access, other tools to create reports and Dashboards
- Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
- Detail oriented, customer oriented, result delivery oriented, analytic thinking
- Performs incident management and change management execution.
- Creates and manages capacity and trending reports of system operations.

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: NTT Data
Location(s): Bengaluru

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Keyskills:   IT services Automation Change management Technical writing Consulting Problem management Incident management Customer service EMC storage Remedy

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