Technical Production Control - Professional @ Fiserv

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Technical Production Control - Professional

Fiserv
3 - 8 years
Mumbai
5 years ago
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Job Description

Roles and Responsibilities

Good knowledge on job processing and scheduling
Understanding the incoming / outgoing Files.
Payment lifecycle knowledge
IPC Experience
Incident, change, problem management with root cause analysis
Payment card acquisition knowledge
Client Focus Experience.
Workload scheduling and Automation
Knowledge on Windows and Unix

Monitoring 24 x 7 daily jobs workload schedules 364 days a year
Monitoring incoming and outgoing critical file activity to ensure timely processing.
Escalate to appropriate party any late, missing or incorrect files until problem has been resolved
Process and run the daily, weekly and monthly processing cycles for all institutions
Ensuring successful incoming and outgoing file confirmations
Implement defined error procedures; escalate to on-call support teams as necessary for any production processing issues
Ensure that services are delivered in accordance with service levels agreements and auditing requirements
Escalating out of balance issues to appropriate response unit
Determining Level 1 problem, analyzing root cause, and escalating to appropriate response unit, as required
Being the point of contact for our clients for any issues in relation to the OmniPay platform or our production processing
Completing appropriate daily operational checklists & system housekeeping tasks as per operational procedures
Interacting with other team members and management to improve efficiency and effectiveness
Adhering to and contributing to company processes, practices and procedures
Maintain appropriate schedules, logs and statistical analysis

Interested candidates can send across their resume on ka********1@fi***v.com

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: First Data India Private Limited
Address: Thane
Location(s): Mumbai
Website: https://www.fiserv.com/

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Keyskills: Unix Payment Solutions Automation Workload Scheduling Payment Gateways Job Processing I Application Support Card Acquisition Outgoing Files Windows Payment Lifecycle Job Scheduling Incoming Files Production Processing IPC Production Support

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Designation / Expected Role

Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Fiserv

Fiserv is a global financial services technology provider with more than 13 , 000 clients and 21 , 000 associates worldwide. Each member of the Fiserv community helps our clients push the boundaries of what's possible in financial services , delivering deep expertise and innovative solutions to h...

Technical Production Control - Professional @ Fiserv

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