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Wipro is Hiring For Associate role(Night)

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 Wipro is Hiring For Associate role(Night) in Mumbai

Job Description

Job Title

Associate

Summary

The Associate is responsible for processing low complexity transactions in a timely and accurate manner as per the client specific standard operating procedures. He/ she should be able to perform rule-based tasks. He/she works with the Subject Matter Expert (SME) and manager to identify issues & opportunities for improvement. This role may be leveraged across multiple client teams.

Responsibilities

  • Acquire process knowledge from SME (Internal/Client) & be process certified.
  • Participate and successfully complete role related training programs.
  • Responsible for appropriately managing assigned tasks
  • Responsible for processing transactions of low complexity.
  • Ensure consistent productivity & accuracy as per team requirements.
  • Ensure timely and accurate service delivery as per client SLAs and adherence to client contractual commitments
  • Provide prompt responses to queries from Internal or External stakeholders
  • Follow Data Privacy and Code of Conduct standards
  • Ensure compliance to Time Recording guidelines
  • Adherence to floor policies, team schedule and leave plans.

Desired Candidate Profile

  • Bachelors Degree (preferably Commerce/Accounting) B.Com in Commerce, Other Graduate, B.B.A / B.M.S in Any Specialization, B.A in Any Specialization
  • Work experience of 0-24 months
  • Candidate should be comfortable in signing a bond for 1 year
  • Good written & verbal (English) communication skills
  • Working knowledge of computer applications including Excel & Word
  • Typing Speed of minimum 25 WPM & 90% Accuracy
  • Candidate should be comfortable with 24*7 shifts

Perks and Benefits

Both sided cabs

Interested candidates can share their resume on sm************a@wi**o.com

Job Classification

Industry: KPO, Research, Analytics
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Wipro
Address: Gigaplex IT Park Airoli,Navi Mumbai
Location(s): Mumbai

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Keyskills:   BPO Customer Service Non Voice Process Non It VLOOKUP Back Office Back Office Operations Night Shift Data Entry

Fraud Alert to job seekers...!!

₹ Not Disclosed


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