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Assistant Manager - AMS @ Genpact India

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 Assistant Manager - AMS

Job Description

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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for

Inviting applications for the role of AM, AMS

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement of existing processes in healthcare industry

Responsibilities
  • Responsible for handling day to day operations for a healthcare client in evening shifts
  • Respond to customer inquiries and problem escalations
  • Regularize and conduct weekly, monthly customer and governance to review and report out process performance
  • Drive automation and improvements within processes to streamline As-is operations through Lean, Digital and Six Sigma tools
  • Build and convert opportunities for organic growth of the account
  • Responsible to demonstrate capacity for critical thinking and analysis.
  • Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you

Minimum qualifications

  • Minimum as a graduate in any field with strong academic record
  • Rich experience working in a team leading capacity
  • Desired prior experience in healthcare industry
  • Excellent Communication Skills
  • Excellent skills in reporting and deriving inferences from data
  • Problem Solving Skills and an eye for detail
  • Effective probing skills and analyzing / understanding skills
  • Must be able to work on a flexible schedule
Preferred qualifications
  • Story Boarding abilities
  • Prior experience in digital tools and language

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager - AMS

Contact Details:

Company: Genpact India
Location(s): Hyderabad

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...