Process Associate - Healthcare Payors
- Genpact India
- 2 to 4 Yrs
- Jaipur
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Process Associate, Healthcare Payors
In this role, you will be responsible to review each page of scanned medical records to make sure that the medical records retrieved contain the correct member name and date of birth, contain information requested by the client and that the scanning quality of the chart is 90% legible.
Responsibilities
Communicate issues to management in a timely manner.
Ensure that confidentiality of data collected and stored is maintained.
Review assigned documents in a timely and efficient manner.
Meet goals for efficiency, accuracy and speed. Screening of document received from customers and accordingly assess pre-existing conditions
Figure out risk as per underwriting guidelines and standard procedures
Ensure that turnaround time and quality of the work meets Company service standards
Get along with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
Balance own work in process and support team efforts to ensure that individual, team goals are met.
Maintain key records like working files, email for reference and audit purpose
To investigate and resolve any membership or eligibility queries that have been raised by Internal or external customers
Ensure all requested updates are evidenced & supported to audit purpose
Detail oriented, organised and thorough, with strong personal focus on accuracy
Proven technical proficiency involving calculations, basic mathematical principles and grasping of financial analysis concepts
Strong verbal and written communication skills
Qualifications
Minimum qualifications
Any Graduate
Preferred qualifications
Proven understanding of medical terminology.
Outstanding accuracy and attention to detail.
Excellent Communication and Written Skill
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: IT Operations / EDP / MISFunctional Area: Not ApplicableRole/Responsibilies: Process Associate - Healthcare PayorsContact Details:
Company: Genpact IndiaLocation(s): Jaipur
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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