With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Process Associate - NOC
Responsibilities
Good knowledge and understand basic functionality of various Operating systems (Windows, Unix/Linux).
Basic knowledge on networking concepts. (Routers, switches & DSL/MPLS connectivity)
Knowledge of ITIL concepts is a must.
Ready to work in rotating shifts to provide 24/7 monitoring of the IT infrastructure.
Excellent written and verbal communication skills
Zeal to learn new technologies, technical concepts and implement them effectively whenever required.
Understand various technologies and adapt to high pressure situations.
Actively participates in team discussions and activities.
Act as a first point of escalation/consultation for the team on all technical, procedural and processes related queries.
Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact.
Qualifications
Minimum qualifications
Bachelors Degree required. Preferably in Computer Science, Information Systems, or related field.
IS and business/industry work experience
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visitwww.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...