Sale & Service Associate Consultant
- SAP India
- 3 to 5 Yrs
- Bengaluru
- 5 years ago
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Job Description
Requisition ID: 274264
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it s the best-run businesses that make the world run better and improve people s lives.
Summary
We are looking for an experienced Sales & Service Cloud consultant who is skilled in the solution as well as has technical expertise to meet the demands of the customer implementation needs. This role will offer you
To work on global Sales & Service Cloud implementations helping the customers streamline their sales & service processes
Opportunity to enhance your skills on other requisite areas to fast track your aspirations to become a Sales or Service Process Architect / CX Solution Architect
Fine tune your consulting skills with focused learning journeys suited to your needs and opportunities to explore various spheres of consultant journey
The Role:
This role will help you to enhance skills in the specialized solutions space of Sales Cloud and Service cloud (Earlier known as C4C) while providing opportunities to explore other related solutions under CX portfolio
The Consultant is expected to
- Perform & support tasks involved in implementation of SAP CX solution as per customer requirements using predefined methodologies
- Facilitate customer discussions and elaborate on the areas of proposed improvements
- Support and work together with customer to define futuristic business processes to cater to Sales & Service processes across industries
- Establish relationships with customer and to deliver timely, high quality consulting services
- Support and develop functional as well as technical design based on the business requirements and to be able to translate the same into project deliverables
Role Requirements:
- 3-5 years of IT experience with at least 1 Full Life Cycle Implementation in the area of Sales & Service Cloud Solution/ Roll- Outs experience.
- C4C UI Concepts (screen configuration, layouts, business roles, and other concepts)
- SDK & CPI skills & Development experience
- MCA / B.Tech or B.E
- Good Presentation and communication skills with Fluent English
Desired/Preferred Additional expertise
- Experienced in SAP CRM technical (CRM Web UI and ABAP)
- Experience in other SAP CX solution is an added advantage
- Skills within JAVA/HTML or Python technologies
- SAP Certifications in the areas of CRM, C4C or ABAP
Job Locations
Bangalore, Karnataka, India
Gurgaon, Haryana, India
Travel:
Candidates must be ready to travel with varying period of intervals. Expected travel is 0-60% travel
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Ca*****************a@***.com or Ca*****************a@***.com , APJ: Ca********J@***.com , EMEA: Ca****s@***.com ).
Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:
Job Segment: ERP, Consulting, SAP, Developer, Cloud, Technology
Employement Category:
Employement Type: Full timeIndustry: Education / TrainingRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Sale & Service Associate ConsultantContact Details:
Company: SAP IndiaLocation(s): Bengaluru
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