0365 Support Analyst
- Genpact India
- 5 to 7 Yrs
- Bengaluru
- 5 years ago
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Job Description
- Supporting end users remotely, diagnosing the problem and helping the user resolve their issue in a timely manner.
- Migration Experience from Exchange to O365 including hybrid environments.
- OneDrive and SharePoint Online Expertise
- Office ProPlus
- O365 Mobile Productivity suite
- Teams experience
Deep technical Skills and capable of serving as a SME across all the O365 technologies
- A minimum of 5 years of IT experience with a minimum of 3 years experience delivering Office 365 solutions
- Supporting end users in a 1-1 capability, ideally fixing problems remotely
- Strong Win10 support experience.
- Previous industry experience with multinational companies beneficial of significant scale
- Sound business acumen
- Excellent communications skills
- Collaboration skills
- Ability to multi-task at a high level
- Strong problem solving and analytical skills
- Ability to think strategically
- Ability to switch between strategy and detail
- Stakeholder management
- Vendor management
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Statistics / AnalyticsFunctional Area: Not ApplicableRole/Responsibilies: 0365 Support AnalystContact Details:
Company: Genpact IndiaLocation(s): Bengaluru+ View Contact
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₹ 4.0 - 8 Lakh/Yr
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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