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Assistant Manager - Billing & Collections @ Genpact India

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 Assistant Manager - Billing & Collections

Job Description

Assistant Manager, Billing & Collections

We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.

Responsibilities

In this role, you will be responsible for all the activities related to Order to Cash domain.

  • This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
  • The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
  • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
  • Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks
  • Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
  • Receive notification for reimbursement and perform acceptability analysis within threshold
  • Meeting collections numbers/targets (monthly/ quarterly/ yearly)
  • Should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash
  • Should have good understanding on cash application process
Qualifications

Minimum qualifications

  • B.Com/BBA/MBA/B.Sc.
  • Meaningful work experience
Preferred qualifications
  • Excellent Communication Skills
  • Ability to learn ERP systems
  • Good analytical and problem-solving skills
  • Excellent MS Office skills including MS Excel
  • Good conceptual knowledge
  • Team handling Experience is an added advantage

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager - Billing & Collections

Contact Details:

Company: Genpact India
Location(s): Noida, Gurugram

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...