A hotel executive housekeeper is responsible for the housekeeping function within a given facility. This doesnt mean that they handle the actual day-to-day cleaning responsibilities, but rather oversee them. They are the first line of defense if a problem arises within the housekeeping function, and therefore they must keep apprised of everything that is happening within the department at all times.
The hotel executive housekeeper handles all functions associated with that department. Not only do they handle all of the managerial responsibilities, but they may also be responsible for managing the budget for the department as well. They are a part of the management team and therefore must be able to provide assessments and updates on what is going on within the housekeeping department at all times.
They handle all personnel issues in some capacity for the housekeeping function. They handle the hiring, firing, and disciplinary actions if they become necessary. They work by auditing and assessing how well the housekeeping function is working, and they provide any points for improvement. As they are solely responsible for the success or failure of the housekeeping function within that hotel, they must be able to account for all activities at any given time.
The hotel executive housekeeper must maintain relationships with all of the employees within their department. They are responsible for their performance and therefore must be present often. They often work in conjunction with other departments to ensure that the room and the grounds are clean, and that the hotel guest has a positive experience. They are responsible for ensuring that all of the necessary equipment is in place for their employees, and they handle any training that is necessary.
