With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Assistant Vice President, Digitization Lead
Genpact puts digital technology and analytics to work. Our experience demonstrates that advanced business processes and operations can generate material impact. They help our clients control cost and capital intensity, strengthen market engagement, support organizational transformation, and manage risk and compliance. It is this focus that has enabled us to transform the business process services space in only a few years.
But why should clients choose Genpact Because we believe with design. Tackle problems with data. Dream in digital. Obsess over operations and sweat the small stuff. And this is exactly what we want to drive internally as well.
We want our internal sales, marketing, consulting, global alliances, and other go-to-market functions to be outstanding - pushing the boundaries with process transformation, design and digital technologies - thereby enabling our front-line teams to do more and win more.
We are looking at a Digitization Lead who can drive business excellence initiatives within the Genpact Growth functions. Key responsibility would be to engage with business teams and lead cross-functional projects that improves business processes and drives transformational value through the application of deep process knowledge and digital tools.
Responsibilities
The Digitization Lead will oversee and take responsibility for the successful delivery of a range of projects. The type of projects that this leader will run include:
Defining and implementing strategic process transformation and digitization initiatives across sales, marketing, and other functions
Drive innovative problem solving through leveraging data science and digital technologies front and center
User experience design for the capabilities that Growth Operations provides to our internal clients
Change Management
Qualifications we seek in you
Minimum Qualifications
Bachelor s degree from a Top Engineering school (IIT/NIT/BITS)
Consistent record of leading business excellence initiatives with in-depth knowledge and experience of process transformation, system analysis and design, automation, and operational excellence
Excellent communication (written, verbal, and presentation) skills, with deep program management expertise
Knowledge of sales and marketing enablement processes
A passion for digital technologies and familiarity to take care of the ambiguous
Preferred Qualifications
MBA Degree from a Tier 1 Business school (IIM/FMS/SPJAIN/ISB) is preferred
Experience in delivering large scale end-to-end business transformation programs (crafting solutions, process diagnostics, and blueprinting)
Experience of working in a sales and marketing enablement environment
Knowledge of CRM (Salesforce), Marketing Automation (Marketo), and Analytics (PowerBI) tools
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...