Helpdesk Associate - Bengaluru/Bangalore - NTT @ NTT Data

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Helpdesk Associate - Bengaluru/Bangalore - NTT

NTT Data
0 - 1 years
Bengaluru
5 years ago
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Job Description

Role and Responsibilities:

Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
Activities include recognition, research, isolation, resolution, and followup steps.
Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.

Required Qualification for the role:

Graduate with minimum 6 months experience in a technical support role basic MS troubleshooting.
Basic computer knowlede.
Basic TS on networking.
Basic technical skills for troubleshooting on issues related to computers.

Requirements :

Min 6 Months of experience.
Good Communication Skills is must.
Rotational shift.
Basic Technical TS skills. .

Job Segment: Consulting, Technical Support, Help Desk, Information Technology, Technology

Job Classification

Industry: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: NTT Data
Location(s): Bengaluru

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Keyskills: Business process IT services Automation data services Networking Helpdesk Consulting Troubleshooting Information technology Technical support

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

NTT Data

The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market...

Helpdesk Associate - Bengaluru/Bangalore - NTT @ NTT Data

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