Systems Operations Engineer @ Wells Fargo

About the Role
This position within the Hogan CIS team is responsible for researching and responding to problem tickets assigned to CIS; monitoring, researching and responding to questions received in the Hogan CIS Production Support mailbox, Build and UT of the enhancement projects. The Hogan CIS team works with all Hogan applications, applications outside of Hogan and various business lines. Responsibilities
Duties for this position include but are not limited to: Research Hogan CIS inquiries and/or problem tickets, including research and response to questions and inquiries received in the Hogan Production Support mailbox
Updating SharePoint site with status of issues and problem resolutions
Support Project development efforts related to CIS and other miscellaneous projects assigned to Production Support
Perform development testing validations to promote code to production.
Support adhoc tasks like data requests and resolving noncritical production issues. Essential Qualifications
Technology oriented B.E/B Tech Degree or equivalent advanced degree.
7 or more years of experience in HOGAN CIS functionalities
Understand the various functionalities of the CIS processing to ascertain the deviation in the current process
7 or more years of experience in programming using COBOL, JCL, IMS, DB2, VSAM.
Good working experience on mainframe utilities like sort, REXX, fileaid, endeavor/changeman easytrieve..etc
Good working experience on debugging tools like Xpediter, abend aid..etc
Good experience in leading small to medium project by providing technical leadership.
Analytic and excellent organizational skills
Excellent communication skills
Proactive and can work independently Desired Qualifications
Good understanding of other HOGAN modules like HOGAN IDS
Understanding of Agile/scrum/Kanban