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Management Trainee - RPA Support @ Genpact India

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 Management Trainee - RPA Support

Job Description

MT, RPA Support Engineer

We are looking for a RPA Support, whose objective is to support Management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving teams questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives.

Responsibilities
  • Solve the issue and provide a fix or workaround for RPA Support (Automation Anywhere)
  • Track and monitor SLAs for governance and control
  • Ensure support SLAs are met
  • Call out to L3 and/or RPA tool vendor as needed
  • Co-ordinate with client operations and IT to test and deploy fixes
  • Certified in Automation Anywhere
Qualifications

Minimum qualifications

  • Experience in RPA with Automation Anywhere
  • Good communication skills
  • Experience in problem management
  • Certified in Automation Anywhere
Preferred qualifications

. Experience in Insurance domain

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Employement Category:

Employement Type: Internship
Industry: IT - Software
Role Category: General / Operations Management
Functional Area: Not Applicable
Role/Responsibilies: Management Trainee - RPA Support

Contact Details:

Company: Genpact India
Location(s): Hyderabad

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₹ 4.0 - 7 Lakh/Yr

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...