Ind Consultant I Gsms - Bengaluru/bangalore
- Aon Hewitt
- 3 - 6 years
- Bengaluru
- 3 years ago
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Job Description
Job description
Work Description/Role Summary (Brief 4-5-line description of the role)
- Consultant I will be primarily responsible for supporting Australia business on DAU (Delivering Aon United) in Oracle CRM (Aon Connect).
- Should be proactive working towards DAU methodology, Client Promise Plan and help business to efficiently use the data available to support the growth of the organization
- Analyzing, investigating and manages the implementation of Client Promise Plans for each client.
Role overview (Detailed role description 10-12 lines)
- Good exposure with different CRM, Reporting platforms.
- Should be act as a point of contact for the business specific capability.
- Should be able to understand the Aon Client Promise framework includes the five pillars of our promise.
- Activate Client Promise (CP) module of Aon Connect and convert entire DAU and Client Promise programs from SharePoint over to Aon Connect.
- Develop and implement DAU reporting metrics, including developing efficient ways to analyze, use and distribute this management information.
- Develop pricing reports to help guide our pricing strategy including meeting new demands on Pricing and Global Broking Centre commission reporting for Global Exec.
- Launch Jeopardy management program in Australia, including the Jeopardy module of Aon Connect. This is to meet Global Finance and Global DAU reporting.
- Tracking the Activities in Aon Connect against the Client Promise.
- Active participating in Internal Discovery Meeting and work towards to prepare the Client Promise plan for the Business.
- Understanding the Aon Business with different Solution lines.
- Good in exploring the DAU methodology and apply towards in CRM tool.
- Follows the Discovery Process of Client Promise to identify each clients needs and develops a Client Promise Plan to help clients achieve their goals and objectives.
Skills Knowledge Requirements
- Excellent communication skills with the ability to present complex ideas in a clear, concise fashion.
- Exposure to CRM Reporting tools like Oracle or SFDC or Dynamics.
- A self-starter, demonstrating a wide degree of creativity and initiative in problem-solving.
Mandatory Skills (Behavioral)
- Strong attention to detail and documentation of all activities.
- Can do attitude, flexibility, ability to respond quickly and creatively to changing requirements.
- Ability to investigate and analyze the data.
- Regular interactions with stakeholders and develop good working relationships.
- Self-motivated individual who takes additional team initiatives
- Good Communication and Customer Service skills.
- Collaborative and willingness to participate in wider initiatives.
- Analytical skills and good business knowledge.
- Work with program managers and stakeholders to uncover process gaps and develop elegant solution.
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: IT Software - ERP, CRM,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Aon HewittLocation(s): Bengaluru
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Keyskills: Analytical skills Oracle CRM pricing strategy Customer service Management Oracle Analytics Reporting tools CRM
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