Team Lead / Sr. Team Lead - Trade Finance @ Hexaware Technologies

Job Description

Ugent job Opening for "Team Lead / Sr. Team Lead - Trade Finance" at Hexaware Technologies

Experience:

• Minimum exp of 3 years Banking Domain with Trade Finance
• Ability to manage a team of associates.
• Should have handled escalations & should have coordinated with clients on various requirements
• Should have Thorough understanding of documents received under trade products
• Expert knowledge of UCP,ISBP,URR,URC and working knowledge of regulatory requirements
• Experience in leading Performance review and appraisals of direct reports
• Excellent communication skills
• Hands on experience on working with Microsoft Office applications Word, Excel , Access and PowerPoint.

Job Description

• Ensures timely & effective escalation of operational and other risks to management
• Provides direction, support and guidance to direct reports and functional teams within own area of responsibility to create and foster an environment of continuous improvement. Review Trends and eliminate manual touchpoints where appropriate
• Supports tough people decisions to ensure people performance is aligned with organization standards. Manages individual performance issues, where necessary, to drive for high performance.
• Strive to be the best for our clients needs. Manage change effectively
• Delivers results as per Service Level Agreement always. Ensure service quality and ensure agreed KPIs are delivered. Understand customer requirements.
• Identifying process Risks and suggesting suitable controls, with immediate escalation to management
• Raise awareness of System issues and errors (including impact) to respective teams and Client.
• Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures
• Daily huddles, monthly documented QCMs, contribute to Team Meetings and effectively manage team expectations Implement Strong Controls to avoid any mishandling of processes to avoid any reputation risks for franchise Ensure all process changes are communicated and managed closely
• Other Activities
• Ensure all the InfoSec policies are adhered to.
• Flexibility to work according to the Business hours/During weekends (if required)
• Willing to work in rotational shifts (Night shift as and when required)
• Comprehend customers queries / complains / comments
• Provide quick and effective resolution to the customer's queries
• Ability to manage work efficiently with minimum guidance
• Is able to communicate clearly, both written and in speech
• Should be willing to take quality Feedback and show improvements in the upcoming reviews.
• Should be a quick Learner and Team player.
• Adherence to all Mandatory Trainings/Leaves (Both Client and company) for self and Team.
• Should complete Monthly Process Knowledge assessments successfully.
• Should be willing to participate in adhoc Production Validation Testing or UAT as required.

Interested Candidate contact

Vignesh - 9884903***

Srihari Manickam - 9843094***

Forward your Resume to below mentioned email ID

Vi******2@he*****e.com

sr*****m@he*****e.com

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Operations/Processes/Finance/Legal
Role: Operations/Processes/Finance/Legal
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Hexaware Technologies Limited
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Coimbatore

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Accounting / Finance Advertising / MR / PR / Events Agriculture / Dairy Animation / Multimedia Architecture / Interior Design Astrology Automobile / Auto Ancillaries / Auto Components Aviation / Airline / Aerospace / Aeronautical Banking / Financial Services / Broking BPO / Call Center / ITeS Brewery / Distillery Broadcasting Cement / Building Material Chemical / Petro / Plastic / Rubber / Glass Consumer Electronics / Appliances / Durables Courier / Transportation / Freight Defence / Government Education / Teaching / Training Electricals / Switchgears Engineering / Construction / Cement / Metals Environment / Waste Management Export / Import / Trading Facility Management Fertilizers / Pesticides FMCG / Foods / Beverage Food Processing Furnishings / Ceramics / Sanitaryware / Electricals Gems / Jewellery Gifts / Toys / Stationary Government / Departmental Heat Ventilation / Air Conditioning Hotel / Restaurant Industrial Design Industrial Products / Heavy Machinery Insurance Internet / E-Commerce IT - Hardware / Networking IT - Software / Services KPO / Research / Analytics Leather / Leather Products Legal / Courts Logistics / Courier / Transportation Management Consulting / Strategy Manufacturing / Production Matrimony / Matchmaking Media / Entertainment Medical / Healthcare / Hospital Merchant Navy Metal / Iron / Steel MFI - Micro Finance Military / Police / Arms Ammunition Mining / Quarrying NBFC-Non Banking Financial Services NGO / Social Work Office Equipment / Automation Not Mentioned Paint / Art / Sculpture / Craft Paper / Wood Personal Care / Beauty Pharma / Biotech / Clinical Research Politics Power / Energy / Oil / Gas / Petroleum Printing / Publishing / Packaging Quality Certification Real Estate / Property Recruitment Services / RPO Religion / Spirituality Retail Security / Detective Services Semiconductors / Electronics Shipping / Marine Telecom / ISP Textile / Garments / Fashion Travel / Tourism / Hotels / Airlines / Railways Unskilled Labor / Domestic Help Veterinary Science / Pet Care Sports / Fitness / Beauty

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Accounts / Finance / Tax / CS / Audit Agent / Agency Analytics & Business Intelligence Architecture / Interior Design Banking / Insurance Beauty / Fitness / Spa Services Content / Journalism Corporate Planning / Consulting CSR & Sustainability Engineering Design / R&D Export / Import / Merchandising Fashion / Garments / Merchandising Guards / Security Services Hotels / Restaurants HR / Administration / IR IT- Hardware / Telecom / Technical Staff / Support IT Software - Application Programming / Maintenance IT Software - Client Server IT Software - DBA / Datawarehousing IT Software - E-Commerce / Internet Technologies IT Software - Embedded /EDA /VLSI /ASIC /Chip Des. IT Software - ERP / CRM IT Software - Mainframe IT Software - Middleware IT Software - Mobile IT Software - Network Administration / Security IT Software - Other IT Software - QA & Testing IT Software - System Programming IT Software - Systems / EDP / MIS IT Software - Telecom Software ITES / BPO / KPO / Customer Service / Operations Legal Marketing / Advertising / MR / PR Pharma / Biotech / Healthcare / Medical / R&D Packaging Production / Maintenance / Quality Purchase / Logistics / Supply Chain Sales / BD Secretary / Front Office / Data Entry Self Employed / Consultants Shipping Site Engineering / Project Management Teaching / Education Top Management Ticketing / Travel / Airlines TV / Films / Production Web / Graphic Design / Visualiser Other Areas

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Keyskills:   Team Management UCP URR URC Banking Team Leading ISBP Trade Finance