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US voice Team Leader - Nagpur - Nagpur @ Hexaware Technologies

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 US voice Team Leader - Nagpur - Nagpur

Job Description

Education: Graduate or HSC


Experience
**SME or Team Coach can apply for TRAINEE TEAM LEAD post.

OR

**Candidates with 6 months of experience in International voice process as Team Leader post.

for TEAM LEADER post.

CAN APPLY.



Technical Competencies: (Job related)
Good Knowledge of MS Excel and PowerPoint.
Good Analytical skills, should be able to highlight the observation with the daily, weekly and monthly production data.
Should able to communicate to the client as and when required.
Need to keep the team members motivated and provide feed back regularly.

Soft Skills: (Job related)
Good communication & Interpersonal skills
Should be a go-getter
Should be able to take decisions independently

Others:
Should be willing to work in US night shift.

5 working days with 2 week offs and with Fixed shift.
Mandatory: US shift.

Job Location: Nagpur (Dahegaon Mihan, SEZ)

Note: Interested candidate kindly send your resume on ap*****p@he*****e.com

Also, help me with below following details

Total Exp:
Exp in International Process:
Exp as a TL:
Team Size:
Client Interaction:
Process Details (Voice-Inbound/Outbound or Nonvoice or blend):

Preferred Location-


Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Hexaware Technologies
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Nagpur

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Keyskills:   Team Coaching Subject Matter Expertise Bpo Voice US Shift Operations Team Handling Team Leading International Voice Process

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₹ 3,00,000 - 5,50,000 P.A

Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...