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Opening For E Commerce Process Trainer @ Tech @ Tech Mahindra

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 Opening For E Commerce Process Trainer @ Tech

Job Description

*Tech Mahindra LTD_ Noida _ Hiring Process Trainer for E Commerce Domain*

Job Responsibilities-

  • Ensure successful execution of training needs
  • Measure program training effectiveness
  • Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
  • Send reports/MIS to the Operations team on the progress/pending status of activities
  • Review content at regular intervals to ensure all updates are incorporated
  • Participate in Internal & External Calibrations
  • Manage Knowledge Check for New Hires & Production Staff
  • Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.

Knowledge, Skills and abilities-

  • Very Strong written and verbal communication skills (English)
  • Customer/ Client Handling Skills
  • Experience in any product/process/soft skill/up-skilling training
  • Open to Work in 24X7, 6 days working Rotational

Desired Candidate Profile-

  • Min Graduate (Any)
  • Min 2 years experience as a Process Trainer from a BPO non-Telecom process.
  • Strong understanding of and experience in product training in domestic BPO domain
  • Looking for immediate joiner

Salary- Best in Industry

Kindly Contact- Mayuresh J

Email - mj*******1@te*********a.com

Ph. No - +91 9168637*** (Call/ WhatsApp)


Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Training
Role: Training
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: TECH MAHINDRA LIMITED
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, ANA, , PUNE, Maharashtra, India
Location(s): Noida, Gurugram

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Keyskills:   Training Soft Skills Process Training Customer Service Training TNA TNI BQM Product Training BPO Trainer

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₹ 2,25,000 - 4,25,000 P.A

Tech Mahindra

Hutchison Global Services is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. HGS is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.