Process Associate - Contract Admin
- Genpact India
- 2 to 4 Yrs
- Hyderabad
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
Inviting applications for the role of Process Associate, Contract Admin.
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA.
Responsibilities- Respond to customer inquiries and problem critical issues
- Provide support for data collection to enable Audit function.
- Maintain a detailed understanding of client process and policies
- Responsible to demonstrate capacity for critical thinking and analysis.
- Should be very proficient with SAP (OTC module)
- Candidate should be comfortable with night shift.
- Should have in-depth knowledge of Order Management
Minimum qualifications
- Significant experience in Contract Admin/ Order management
- B.Com
- SAP knowledge
- End to End OTC knowledge
- knowledge of Master Data
- Basic knowledge of MS office
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Strong English language skills (verbal and written)
- Attention to detail.
- Proven understanding on Sales Force
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: IT Operations / EDP / MISFunctional Area: Not ApplicableRole/Responsibilies: Process Associate - Contract AdminContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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