Non Voice Banking Process @ Star Tech

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Non Voice Banking Process

Star Tech
0 - 1 Years
Noida, Gurugram
5 years ago
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Job Description

Job description

Education : Bachelors Degree (Commerce/Finance stream preferred).
Experience :
Freshers are welcome
A. Graduate with preferably Finance qualification background
B. Good written & communication skills

Back Office/voice operations, preferably in cards operations with an International Bank covering Customer Onboarding / Card Application Processing / Information Security Administration / Central Travel Account / Service Desk / Payments / Visa, MasterCard Interchange Settlement / Fraud Management / Investigation / Disputes / Reconciliation / MIS and MMIS
Good domain, analytical & verbal communication
Good written & communication skills
Vision+/Cards Infrastructure knowledge experience (preferred)
Technical Competencies
Typing speed 30wpm with 90% accuracy
Hands on experience on working with Microsoft Office applications Word, Excel, Access and PowerPoint
Working Knowledge on Microsoft SharePoint (preferred)
Soft Skills: (Language)
English

A.Core Process Activities
1.Processing of day to day commercial card activities/queries/ tasks as per local operating procedures.

2.Delivers as per Service Level Agreement always. Ensure service quality (KPI's) is maintained

3.Understand customer requirements

4.Meet required productivity metrics set for the team

5.Ensure tracking, accurate and timely resolutions of issues and exception raised

6.Perform control related activities to mitigate risk

7.Provide quick an effective resolution to the customer's queries by using the right methods/tools

8.Escalate escalation upwards as appropriate

9.Very high levels of attention to detail and accuracy

10.Ability to work effectively under pressure, often involving changing priorities and multiple deadlines

11.Ensure all mandatory training are completed within timeline

12.Flexibility to work extended hours as and when required

SALARY 25K-30K+CAB+MEAL

CONTACT- HR PIYUSH-8595179***

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Fresher
Role/Responsibilies: Non Voice Banking Process

Contact Details:

Company: Star Tech
Location(s): Noida, Gurugram

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Keyskills: Back Office Banking Operations NON VOICE BANKING

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₹ 300000 - 360000

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Star Tech

NuStar Technologies is a New Jersey-based TRAINING and STAFFING Company that provides solutions for enterprise customers that improve organizational innovation and performance through the right use of Business Intelligence by maximizing data value. NuStar Technolgies is a full service IT consulting ...

Non Voice Banking Process @ Star Tech

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