BPO voice and non voice @ Diraa HR Services

Home > Customer Service Executive (Non-voice)

BPO voice and non voice

Diraa HR Services
0 - 4 Years
Coimbatore
5 years ago
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Job Description

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to up sell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

THANKS®ARDS

CONTACT PERSON: JOSHUVA[HR]

CELL:8637607***

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: BPO voice and non voice

Contact Details:

Company: Diraa HR Services
Location(s): Coimbatore

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Keyskills: Voice Typing

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Diraa HR Services

we are in the service for the past 11 years and we do the best service in the industry

BPO voice and non voice @ Diraa HR Services

Home > Customer Service Executive (Non-voice)