Wipro || AM - Quality Analyst || Gurgaon

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Wipro || AM - Quality Analyst || Gurgaon

Wipro
4 - 7 years
Noida, Gurugram
3 years ago
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Job Description

Quality Analyst - AM

Data analysis and interpretation

Need the ability to interpret data like assemble the information, develop findings, develop conclusions and develop recommendations.
Need to be able to work within the gray areas.

Attention to details- Must understand what the regulators are trying to accomplish with the regulation and also have the attention to detail to help them figure out how to implement it.
Need the ability to apply the facts of situations to the rules and regulations.

Decision making

Ability to choose the right action and customization required
Ability to make informed decisions (beyond structured setup ) in a timely manner with an understanding of the decision outcome

Communication skills

Excellent written and verbal communication skills
Must have the ability to communicate at all levels in the organization from front-line staff to the Client.

Tools:

7QCs tools (Pareto, Fishbone, Checklist etc)

Location: Gurgaon

Shifts: 11:30 AM 9 PM (Can be evening shifts, as per the requirement)

Share your updated resume on pr************1@wi**o.com

Job Classification

Industry: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Quality
Role: Quality
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: M.Des. in Film and Video Communication
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Wipro
Address: Building No. 2,,Ground to 7,12 and 13 Floor,Candor, Gurgaon One Realty Projects Pvt Ltd IT/ITeS SEZ,V, illage Tikri,Sector-48,, GURGAON, Haryana, India
Location(s): Noida, Gurugram

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Keyskills: Call Monitoring Quality Analyst BPO Voice Quality QA Quality Audit QC Quality Analysis Quality Check Quality Control

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Wipro

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Wipro || AM - Quality Analyst || Gurgaon

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