Sr. Executive/ Team Leader/AM - CRM @ Medi Assist

Home > Back Office / Web / Transaction Processing

Sr. Executive/ Team Leader/AM - CRM

Medi Assist
2 - 7 years
Bengaluru
3 years ago
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Job Description

Roles and Responsibilities

Please refer Job Description:

1. Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
2. Track and control documents to ensure TAT of claims/cards as per SLA.
3. Feedback from Insurers and Corporates.
4. Additional revenue opportunities from existing Corporates.
5. Respond to queries from the employees of the corporate through e-mails & phone.
6. Maintain weekly reports on claims and queries and the TAT of the same.
7. Escalate issues as per the escalation matrix.
8. To attend to any other assignments assigned to you from time to time

Interested candidate with relevant experience kindly share updated resume to Ne*****k@me*******t.in or simply apply on this job.

Desired Candidate Profile

Desired Candidate Profile:

TPA/Insurance/Broking Experience is Must.

Must have Good Interpersonal Skill

Knowledge of MS- Excel

Job Classification

Industry: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Medi Assist Insurance
Location(s): Bengaluru
Website: http://medibuddy.careersitemanager.com

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Keyskills: insurance client handling key account Management TPA health insurance TAT grievances broker healthcare client relationship management Client Servicing Account Management general insurance GMC

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Medi Assist

Medi Assist is a third-party administrator (TPA) which provides a range of wellness programs and value-added services to corporate employees and individuals. It offers health benefits administration services including cashless claims management, reimbursements, pharmacy benefits. Medi Assist sends a...

Sr. Executive/ Team Leader/AM - CRM @ Medi Assist

Home > Back Office / Web / Transaction Processing