Job Description
Greetings from BNY Mellon Pune.
We are currently hiring for the position of Analyst, HR Service Delivery.
We are looking for candidates with the below mentioned profile.
Shift Timings: US Shifts- 9pm to 6am or 10pm to 7am.
- HR related client support.
- The employee performs a full range of customer service representative assignments and relying on precedence and established standard operating procedures to make decisions.
- Responds to inquiries related to HR products; benefits, payroll, pensions, retirement savings etc. 3+ years of experience in an HR customer contact center or a customer service position with focus on reviewing and updating client records, interpreting policies or procedures, responding to and/or resolving client inquiries in person or via electronic mail, phone or paper.
- Excellent interpersonal communication skills, demonstrated ability to multi-task and meet deadlines, detail oriented internal customer service focused, a team player and be able to collaborate and cooperate well with others.
- Strong PC skills, with working knowledge of Microsoft Office, PeopleSoft, Taleo, Saba or SuccessFactors
Candidate with similar work profile and willing to work in night shifts can share across your resume at la**********e@bn******n.com
Job Classification
Industry: Banking, Financial Services, Broking
Functional Area: HR, Recruitment, Administration, IR,
Role Category: Other
Role: Other
Employement Type: Full time
Education
Under Graduation: B.A in Any Specialization, B.Com in Commerce, B.B.A / B.M.S in Management
Post Graduation: MBA/PGDM in HR/Industrial Relations
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: BNY Mellon
Address: Tower S3,Level I,Cybercity, Magarpatta City,Hadapsar, , PUNE, Maharashtra, India
Location(s): Pune
Keyskills:
HR Shared Services
Service Delivery
HR