Business Systems Consultant 1 @ Wells Fargo

Home > System Design / Implementation / ERP / CRM

Business Systems Consultant 1

Wells Fargo
2 - 4 years
Bengaluru
5 years ago
Email to a friend
Report this job

Job Description

Business Systems Consultant responsibilities:
-Answer inquiries and resolve issues that come into Gateway Support via email, phone and forums.
-Advise line of business partners and customer developers about API capabilities.
- Work with documentation experts to create and revise user guides and identify areas that could be clarified and enhanced on the Gateway developer portal.
- Analyze server logs to investigate customer-reported issues.
- Troubleshoot issues and create step-by-step instructions on how to reproduce the issue along with solutions.
- Escalate issues and feature requests to the appropriate product manager(s)
- Communicate with other teams such as production support , training, and our partner teams to ensure all issues are fully resolved.
Essential Qualifications

Total 2-4 years of IT experience
1 years of client service experience working with high value customers and/or large organization

Desired Skills:

Excellent oral and written communication skills.
Experience with SPLUNK and APIGEE is helpful as would an understanding of Swagger, REST APIs and JSON.
Experience in Agile Scrum models. Coordinate effectively with Squads/Agile Scrum teams
Deliver effective impact analysis of the various business services by considering the upstream and downstream applications
Evidenced ability to work effectively within a matrix environment.
Good understanding on SQL
Demonstrated analytic skills and experience solving business problems.

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: System Design/Implementation/ERP/CRM
Role: System Design/Implementation/ERP/CRM
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Wells Fargo
Location(s): Bengaluru

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Business services Production support Agile scrum Client servicing splunk JSON Technical support Downstream Analytics SQL

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community- based financial services company with $1. 9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more ...

Business Systems Consultant 1 @ Wells Fargo

Home > System Design / Implementation / ERP / CRM