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Technical Associate Enterprise backup/recovery @ Genpact India

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 Technical Associate Enterprise backup/recovery

Job Description

Technical Associate: Enterprise backup/recovery operations

Experience: 1.5 to 2 years

Responsibilities:
  • Meet all contractual metrics such as SLAs, Project work, Reporting etc.
  • Provide End user and Infrastructure Management Proficiency leadership and Manage Daily work, issues and resolutions, Act as a point of escalation and resolution
  • Drive best in service delivery practices such as RCA and corrective actions, continuous improvement and project / operations efficiency
  • Excellent people management ability including Talent Management, Career planning, Retention, Skill building etc. working along with support teams
  • Implementation of efficient processes, quality initiatives, adoptions of the best methods and achieve continuous improvements in proficiency.
  • Able to monitor the SharePoint, Windows, and Oracle Database using RMAN

Required technical skills:

Backup Tools: NetBackup

Enterprise backup/recovery operations

Supporting backup/recovery of various platforms including UNIX (Solaris/Linux), VMware, Hyper-V, SQL Server, SharePoint, Windows, and Oracle Database using RMAN

Identifying, troubleshooting, and resolving backup/recovery issues in a timely manner

Configuring, monitoring, and maintaining backup/recovery software and hardware so that it complies with specified security guidelines

Qualifications we seek in you

Bachelors Degree required. Preferably in Computer Science, Information Systems, or related field.

Preferred qualifications
  • Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude
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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Technical Associate Enterprise backup/recovery

Contact Details:

Company: Genpact India
Location(s): Hyderabad

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₹ 4.0 - 7 Lakh/Yr

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...