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Business Analyst - SaaS - Training Demo @ Genpact India

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 Business Analyst - SaaS - Training Demo

Job Description

BA, SaaS Training Demo Material CreationResponsibilities
  • Build/Create centralized repository for offering material database currently which is spread across multiple regions/modality owners. (on Confluence, MS Teams)
  • Organize regular meeting with regions and stakeholders and share MOM
  • Build and create SFDC reports/dashboards and track the progress relevant to campaigns
  • Persona need to track multiple projects which are on progress, work with regional stakeholders on the projects (Adhoc projects needs to be tracked as well)
  • Create and maintain internal communication Newsletters and publish then on the monthly/quarterly basis.
  • Maintain Order tracker on the product/system transacted.
  • Capture and Summarize region feedbacks
  • Capture and update region installation progress
  • Working with modality product team to get updates and support

Qualifications we seek in you

Minimum qualifications

  • Any Graduate
  • Good Oral and written skills,
  • Basic SFDC reporting, MS Excel: Basic excel formulas (look-ups, text and math functions), Pivot tables
  • Ability to troubleshoot and find resolutions
  • Collaborate with stakeholders to understand the upstream and downstream of process

Preferred qualifications
  • Good interpersonal skill
  • Capable of Client facing roles

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Statistics / Analytics
Functional Area: Not Applicable
Role/Responsibilies: Business Analyst - SaaS - Training Demo

Contact Details:

Company: Genpact India
Location(s): Bengaluru

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...