Relationship Manager
- Sky Teck Solutions
- 0 to 3 Yrs
- Multi-City, India
- 5 years ago
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Job Description
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements
- Proven experience as a Client Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- BSc/BA in Business Administration or similar field
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial ServicesRole Category: Back Office OperationsFunctional Area: Not ApplicableRole/Responsibilies: Relationship ManagerContact Details:
Company: Sky Teck SolutionsLocation(s): Multi-City, India+ View Contact
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₹ 3.5 - 5 Lakh/Yr
Sky Teck Solutions
ICICI Bank Limited is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra with its registered office in Vadodara, Gujarat. As of 2018, ICICI Bank is the second largest bank in India in terms of assets and market capitalisation
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