Process Associate - Collection Voice
- Genpact India
- 2 to 5 Yrs
- Jaipur
- 5 years ago
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Job Description
Process Associate, Collections
Responsible for performing backend claims support activities like Document Indexing, Claim Payments, setting up FNOLs & Schedule Independent Medical Examinations.
Accurately analyze invoices & make payments to Vendors & Insureds on a claim.
Accurately identify keywords on a claims related document & Index the documents to an appropriate claim
Accurately analyze & set up new assignments for Independent Medical Examinations
Ensure that assigned targets in accordance with SLA metrics are met
Ensure that quality of transactions is in compliance with pre-defined parameters laid down by SLA metrics
Provide meaningful process reports on a timely basis
Ensure adherence to established attendance schedules i.e. per pre-defined rosters
Ensure adherence to company policies and procedures
Qualifications we seek in you:
Minimum Qualification
BBA/ BA (Any Non-Technical Graduate)
Essential skills:
Excellent analytical, critical thinking, and investigative skills
General Insurance understanding
Good communication skills both verbal and written
Proficiency with Microsoft Office, specifically Outlook E-mail, Excel
Average typing and PC operating skills
Ability to multi-task
Open for night shift
Preferably experienced in Insurance Claims
Technical skills:
Skilled in computer navigation
Average keyboarding speed with high accuracy
Proficiency in the English language
Data gathering, logic, and numerical ability
Proficiency using MS Office Suite (Word, Excel, Outlook)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Process Associate - Collection VoiceContact Details:
Company: Genpact IndiaLocation(s): Jaipur
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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