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Management Trainee - Order to Cash @ Genpact India

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 Management Trainee - Order to Cash

Job Description

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With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Transformation happens here. Come, be a part of our exciting journey

Are you the one we are looking for

Inviting applications for the role of MT, Order to cash

Inviting applications for Order Management Analyst in an outsourced environment, supporting international clients, covering the end to end process - Booking for products which includes Contract Management/modification/administration etc., Customer master Data management, billing and invoicing, service contract management, Customer query/Dispute resolution

Responsibilities

Checking various sources of PO inflow (EDI queue, Fax / email inbox) periodically

Creating orders in the business ERP within given TAT

Send order confirmation email to customer

Validating the order (such as product code, quantity, unit of measurement, delivery address, requested delivery date)

Ensure tasks are completed with 100% quality

Reviewing the blocks in order

Working on query resolutions with internal and sales teams

Circulating the out of stock report to end customer

Booking an appointment in carrier portal for order delivery

Work as a team to process any adhoc request promptly

Prepare the order trend report

Qualifications we seek in you

Minimum qualifications

Any Graduate

Relevant experience in Order Management with clients with business in the Office Equipment/Consumer electronics/Imaging industry in a B2B model

Strong Communication Skills (verbal and written)

Preferred qualifications

Good customer handling skills

High Energy level

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and

inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube

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Employement Category:

Employement Type: Internship
Industry: IT - Software
Role Category: IT Operations / EDP / MIS
Functional Area: Not Applicable
Role/Responsibilies: Management Trainee - Order to Cash

Contact Details:

Company: Genpact India
Location(s): Bengaluru

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...