Quality Manager role For E-commerce Bangalore
- Yellow Box Hr Services
- 5 to 10 Yrs
- Multi-City, India
- 5 years ago
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Job Description
Job Role : Quality Manager
Education: B.E/ B.Tech (Electricals, Electronics & Communication, Mechanical)
Location: Bangalore
Notice Period - 0-30 days
Roles and Responsibilities:-
Responsible for meeting operational and business goals through Returns, Ratings, Warranty failures improvement
Technical support in developing Product Roadmap/ strategy & aligning stakeholders
Data analysis, finding consumer insights & incorporating actionable into new launches
Participate in Supplier landscaping, assess shortlisted Suppliers as per defined guardrails, identify areas for improvement & closely work on those with suppliers.
Develop full fledge test protocol for various categories, closely work with third party/supplier/internal stakeholders for protocol finalisation/ alignment
Testing & Inspection charges negotiation with 3rd parties, approvals & service triggering with respective teams
Manage New models development & Product/Packaging/SW validation testing end to end
Always updated to latest regulatory requirements & complying 100% to to BEE, BIS, WPC, IS marking related norms
Ensure Post launch metrices are within control, by very closely working with Aftersales, Tech Support, Training & Cx teams. Keep track of VOCs for continual improvement.
High focus on Change management - its validation & timely communication across the board
Adoption of technology solutions and industry best practices to achieve operational and business goals
Keep document repository updated for new developments & existing products Desired Candidate Profile :
Min. Bachelors degree, preferably in Mechanical/ Electrical domain
5 to 6 years experience in Quality & New product development in Appliances domain. Expertise in handling Small Home Appliances product will be given preference.
Fundamental understanding of Electro-mechanical subsystem & interactions
Strongly connected with Data oriented approach, indepth data analysis, leverage Quality & Statistical tools such as Pareto chart, Scatter plot, Control charts etc.
Good understanding of Failure Modes Analysis & defining control plan at Design/Process levels to arrest the failure modes
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Quality (QA-QC)Functional Area: Not ApplicableRole/Responsibilies: Quality Manager role For E-commerce BangaloreContact Details:
Company: Yellow Box HR ServicesLocation(s): Multi-City, India
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