Senior Network Security Engineer
- CSC India
- 8 to 13 Yrs
- Bengaluru
- 5 years ago
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Job Description
Warm greetings from DXC Technology (CSC & HPE)!!!We are hiring for Network Security Engineer in DXC Technology (CSC & HPE) -Bangalore
Please find the Job Details Below:
Experience in Datacenter LAN Management Minimum of 8-year experience in L3 network Support. Proven ability in learning and upgrading new technologies/technical skills. Must be able to demonstrate excellent troubleshooting and problem-solving skills. Good communication skills Good understanding (of L3/L4 Level) of Switching & routing protocols Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. Analyze/solve protocol routing problems - Use advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed. Knowledge troubleshooting different Firewall products ASA, Palo Alto, Checkpoint Firewall installation and code upgrades. Experience with IPSEC, VPN, and SSL Configuration and troubleshooting of Site to Site as well as Remote Access VPN ITIL V3 Foundation Certification is desired. Participate in Change management Participate and provide inputs on Change management processes. Quality Assurance Ensure ITSM compliance for all incidents and service calls Ensure SLA compliance for all incidents and service calls Ensure usage of documents from the KB for proper resolution of incidents and service calls Ensure adherence to Incident management standardization codes Active participation in audits and facilitating the same Communication and Notification Adherence to the documented notification, elevation and escalation process Communication to the customer both while responding to a case and after resolution of the case Handle vendor coordination and further coordinate with them on technical grounds Coordination and communication with other incident management groups Reviews Participate in regular reviews with the Delivery Leads Participate in team meetings Participate in Service Delivery reviews
Reporting Provide clear and unambiguous communication forums and channels across all shifts and staff to ensure all subject matter is relayed in a timely manner and when required that it is acted upon conscientiously and in the framework expected. Update daily reports and checklists as defined Contribute towards preparation of Service Delivery Reviews Documentation Ensure complete documentation of all activities undertaken with respect to the ticket in the case log of the service/Incident management tool Help in preparing process and ITIL documents needed for the delivery Incident Life Cycle Coordination Keep track and update status of pending incidents and service requests and ensure closure of them ASAP Work closely with the L3/L4 Team on repetitive tickets from a problem management perspective Ensure response & resolution of most of the incidents and service requests Ensure response & resolution or recovery of service ASAP after implementation of solution / workaround for cases. Provide inputs to Deep Technical support or the Level -2 team for problem management and resolution of major or elevated incidents Provide required updates to stakeholders involved in case of critical incidents like outages 24/7 operational environment Prepare Incident reports for all the business-critical incidents and unscheduled server downtime Monitor the Queue for Network events/alarms and raise necessary tickets. Quality Assurance Ensure ITSM compliance for all incidents and service calls Ensure SLA compliance for all incidents and service calls Ensure usage of documents from the KB for proper resolution of incidents and service calls Ensure adherence to Incident management standardization codes Strong communication skills. Ability to work with production support - 24/7
If interested and available for MS Teams Discussion. kindly forward your profiles to kv*****2@***.com with the details below:
Update CV : current Company : Total Experience : Relevant Experience : Highest Qualification: PAN Card Number(Mandate): Current CTC : Expected CTC : Notice period:
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software - Application Programming , Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Full Time, Permanent
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Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Senior Network Security EngineerContact Details:
Company: CSC IndiaLocation(s): Bengaluru+ View Contact
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DXC Technology India Private Limited DXC.technology., www.dxc.technology. DXC is the world†™s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Ente...
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