Assistant Manager - Operations
- Sky Teck Solutions
- 0 to 4 Yrs
- Multi-City, India
- 5 years ago
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Job Description
Vital Assistant Manager Skills
- Leadership skills.
- Organisational skills.
- Approachable.
- Customer Service skills.
- Decision-making skills.
- Responsible.
- Multi-tasking.
- Time management.
Assistant Manager Job Duties:
- Handling customer complaints and resolving issues that employees are not authorised to handle on their own
- Dealing with schedule changes, employee call-ins, and other staffing issues
- Filling in for absent employees as needed to ensure smooth operation of the business
- Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks
- Delegating tasks to employees
- Keeping day-to-day activities organised
- Recruiting and interviewing new hires
- Leading training classes or providing one-on-one training to employees
- Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly
- Resolving disputes between employees
- Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment
- Motivating employees to perform well
- Maintaining a safe and clean work environment
- Training employees in proper safety procedures and providing training updates as needed
- Organising promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial ServicesRole Category: Operations Management / Process AnalysisFunctional Area: Not ApplicableRole/Responsibilies: Assistant Manager - OperationsContact Details:
Company: Sky Teck SolutionsLocation(s): Multi-City, India+ View Contact
Fraud Alert to job seekers!
₹ 3.0 - 6 Lakh/Yr
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Sky Teck Solutions
ICICI Bank Limited is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra with its registered office in Vadodara, Gujarat. As of 2018, ICICI Bank is the second largest bank in India in terms of assets and market capitalisation
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