Job Description
Job Duties/Responsibilities:
- Min 5-6 years of International BPO work experience
- Must have exceptional writing and creativity skills
- Successful experience in onboarding new customer
- Understands how to prepare Pricing for new business
- Fair understanding of new age tech AI/ ML ( RPAs/ Transformation Services in BPO)
- Responding to RFPs, creating responses in Word & PPT.
- Creating Process Maps, VSMs for Current and Future transformed or automated state
Soft skills required:
- Excellent Verbal and Written Communication skills
- Good client interfacing skills
- Pleasing Personality
- Energetic and self driven individual
- Self motivated and team worker
Work Location: Navi Mumbai - Ghansoli
interested candidate mail your updated CV at ka********l@he*****e.com
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Contact Details:
Company: HEXAWARE TECHNOLOGIES LIMITED
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Mumbai
Keyskills:
Bpo Customer Service
RFI
Presales
Proposal Management
RFP