Bpo/ Amex/ Accenture / Barclays/ Exl / Wipro
- Oxygent
- 0 - 5 yrs
- Delhi, NCR
- 7 years ago
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Desired Candidate Profile
Hiring Graduate and Undergraduate International BPO In Gurgaon and Noida (Freshers and Experienced Can Apply)Contact Person : HR KANIKA @9625371***
In Case The Number Is Busy Please Whatsapp Your Name and resume at The Same Number.
Interview Address: Oxygent Consulting Noida Sector 15
Interview Time: 10.30 Am
Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates) Pls go through the below mentioned Job Description ::
- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns.
- Perform problem research and testing when necessary.
- Deliver high quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Track and manage resolution of software deficiencies on customer's behalf.
- Successfully answer questions on technical aspects of the software applications.
- Perform other duties and responsibilities as necessary.
Contact Person : HR KANIKA @9625371***
Contact Details:
Keyskills: customer service chat process bpo amazon barclays wipro bpo hcl american express cvent teleperformance rbs bt british telecom british airways international bpo ites fresher backend back office non voice chat EXL AMEX
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