Manager - FNOL Claims
- Genpact India
- 3 to 5 Yrs
- Jaipur
- 5 years ago
- Email to a friend
- Report this job
Job Description
Manager - FNOL Claims
- Drive Continuous Improvement
- Develop a strategy for team to reach organization goal
- Communicate clear instructions to team members
- Monitor team members and able to provide mentorship whenever needed
- Manage the flow of day-to-day operations
- Create reports to update the company on the teams progress
- Rapport building with the internal & external stake holder
- Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary
- Ensure that the highest possible levels of customer service are delivered at all times
- Assist the Manager as and when necessary to make the business run effectively and efficiently
- Ensure the team serves all products to company and brand specification
Qualifications:
- Graduation in any stream except B.Tech and Technical Graduation & Law
Essential skills:
- Good analytical and problem-solving skills
- Proven track record to build effective working relationships with clients & internal partners
- Project Management and ability to run multiple priorities
- Positive demeanor with a focus on continuous process improvement and an open mind to change
- Highly motivated and committed
- Passion for working with people
- Attention to detail
- Insurance knowledge and ability to understand and interpret Insurance terminology
- Proficient with MS Excel, MS Word, MS PowerPoint, MS Access, Macros
- Ability to do root-cause analysis for process gaps highlighted
- Collaborative approach towards resolving the issues with partners & peers/sub-process areas
- Ability to crunch data, possesses data driven & fact-based approach
- Proven experience in Insurance Operations and Claims backend operations for Life, Accident and Health, Disability Insurance
- Must have hands on experience in FNOL process
- Experience in Audits and Team Handling/ people facing role.
,
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Manager - FNOL ClaimsContact Details:
Company: Genpact IndiaLocation(s): Jaipur+ View Contact
Fraud Alert to job seekers!
₹ Not Specified
Similar positions
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in