Process Developer - Source to Pay
- Genpact India
- 3 to 5 Yrs
- Kolkata
- 5 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
We are Genpact. Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Process Developer, Source to Pay
In this role, you will be responsible for Invoice issue resolution and supporting Helpdesk for all STP related queries. You will be the first point of contact for all the requesters, suppliers to resolve their queries on requisition, invoice and payment.
You will be responsible to research and resolve inquiries relating to Procurement Operations, Invoice Processing and Payments.
Follow up on customer interactions in a timely manner. Communicate with stakeholders to address issues and concerns. Finally, take action on feedback provided
Responsibilities
Validate invoices, resolve exceptions and process them in ERP
Resolve invoice mismatch issues coordinate with AP, Business & Suppliers
Supplier follow up and expedite resolution for hold invoices and debit balance
Validation/ reconciliation of supplier accounts
Supplier coordination for Purchase Order, Invoice and Payment Issue Resolution
Make and receive calls from requesters and suppliers and resolve their queries
Respond to User and Supplier queries through ticketing tool
Coordinate with the Supplier Setup Team for crafting a New/Updating an existing Supplier
Publish daily productivity /ageing report to Business
Update SOPs and exception tracker when needed
Qualifications
Minimum qualifications
any bachelors degree
great verbal and written communication skills
Preferred qualifications
Good in verbal and written communication. Email communication is required.
Ability to execute task basic rules. Attention to detail and should have first time right attitude.
Good knowledge on MS Office tools and good processing speed mainly excel.
Ability to fluently express and explain procurement and AP queries to the end users and suppliers.
Global Customer Leadership skills and experience on any ERP including any ticketing tool will be an added advantage.
Experience in SAP/Ariba would be an added advantage.
Should be willing to work in night shift.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Process Developer - Source to PayContact Details:
Company: Genpact IndiaLocation(s): Kolkata
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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